Better User Experience Podcast #13: Managing the Developer/Client Relationship by Implementing a System

These days everybody is talking about relationships.  And, so are we.

Ben and I talk about the nature of relationships between Business Owners and Web Designers.  We  argue for a process-based relationship, and argue against an ill-defined series of interactions … okay, call them  ‘One night stands’.

Without clearly stating goals and establishing boundaries,  fear and doubt [FUD – Fear, Uncertainty and Doubt] will creep into your interactions and it will harm the project.   However, by committing to goals and a process, everyone reaps the benefits of gradual improvement and ‘getting what you want’… unless you don’t want to be in a relationship.  It’s complicated – We plan to write about this more. Check back for future blog posts.

Also, we chat a bit about card sorting tools.

Remember you can subscribe to our podcast on iTunes –  episodes each Monday!

Referenced in the podcast:

Optimal Sort and Websort.net

Gordon Ramsay’s Kitchen Nightmares

Rock Out with Your Crock Out

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