web ux process »
Am I Blind Or Are These The Only 8 UX Consultancies In The World?
I spend a lot of time studying and talking about the User Experience (UX) and what it means for companies and their products and services. So if UX is a real thing, then who
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BUX Podcast #64: The Philosophy and Discipline of UX
Podcast: Download Is UX ‘baked in’ or ‘tacked on’ in your organization? Is UX just a bandwagon that everyone is jumping on because of fear, uncertainty and doubt (FUD)? Or is it an indication
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The UX worldview
I had been churning over an idea that Ben suggested during last week’s podcast. He asked “How do you convince a web designer that a user centered process is best?” It really summed up
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BUX Podcast #54: Web Developer Marketing Basics
Podcast: Download Rainy day in Eastern North Carolina feels like a change in the season. Summer is still here, but there is a palpable shift. We talk about football and computer games (and the gamification
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New UX Tool Category: Live Chat Support
What if you could just talk to your users? It seems simple enough. In a non-Internet business, the idea of not talking to users seems ridiculous. But you only need to watch an episode
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BUX Podcast #39: 10 (More) Key Usability Concepts
Podcast: Download At the end of 2011, we took a week and looked back at 10 Key Usability Concepts. It had its own podcast and a two-part article wrap up. Now, another four months
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Align your Design Project with Heuristics
Recently, I read two posts that helped me think about the entire UX process, and specifically why many user testing instruments yield lukewarm results in the hands of the beginning. Let me start by
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Better User Experience Podcast #24: Interview with Marc van Agteren from Usabilla
Podcast: Download My favorite part of any job is sitting down and chatting with people. That’s why I’m always happy to do interviews here on the podcast – and a big thanks to Ben
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Updates to the UX tools list!
Happy Friday to you all! Thanks to the good folks at Smashing Magazine, UX Department and their article titled: Comprehensive Review Of Usability And User Experience Testing Tools we have updated our list of
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Using Feng-GUI in Determining Your Website’s Critical Path
Have you heard the good news? Web usability testing works. What’s more awesome is that just the act of focusing on your website and thinking about it systematically can result in website improvements. I’ve
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