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BUX Podcast #70: An Interview with Sean Ellis, Founder and CEO of Qualaroo
Podcast: Download There are some fantasy football players reading this right now who are saying “Sean Ellis from the New York Jets and New England Patriots?” And you guys are hilarious. But no, we
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BUX Podcast #69: An Interview with Robb Novak from SurveyGizmo
Podcast: Download We had a lot of fun today talking today with Robb Novak from SurveyGizmo. Robb’s title is “Onboarding & Integrations”, which means he is responsible for sales and helping other companies, products and
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We Asked Local Small Businesses About Their Online Problems. Here’s What They Said.
I’m a relatively recent addition to the BUX family. As you know from the logo up there in the corner, we’re a website that looks at how to improve the user experience. I was
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The UX Toolbox: The UX Tools You Need to Get It Done
UX thrives on data. And to get data we need tools. Good tools. Kick ass tools. Tools that help us understand the desires and motives of our users… The best way to directly obtain
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New UX Tool Category: Live Chat Support
What if you could just talk to your users? It seems simple enough. In a non-Internet business, the idea of not talking to users seems ridiculous. But you only need to watch an episode
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BUX Podcast #36: Alfonso de la Nuez, co-founder and co-CEO of UserZoom
Podcast: Download What a cool podcast we have for you today. I had a chance to chat with Alfonso de la Neuz, the co-founder and co-CEO of UserZoom over Skype and he drops knowledge.
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Three Quick Questions, One Quick BUX Review
Show of hands: Who is afraid of user testing surveys? I was. To me, they’re long and tiring. They’re hard to write. It’s hard to get people to take them. It can be a
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The Nuts and Bolts of How to Design a User Survey
First Things First Today’s post is all about creating a survey. If you have a few spare minutes, would you mind taking the survey before continuing to read? You’d be doing us a big
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Hands On with the User-Testing Suite UserZoom
Today, we’re going to look at a pilot study that UserZoom recently did for us. Based on my experience with that study, a few weeks ago, I gave them a 5-star review. But first,
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UserZoom: One of the Coolest Tools in the UX Toolbox
There are two types of user-testing: qualitative and quantitative. Quantitative data and analysis are based on numbers. It’s what tools like Google Analytics provide. But it’s more than pure data. It can also be
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