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Three Quick Questions, One Quick BUX Review

Three Quick Questions, One Quick BUX Review

Newman Lanier April 11, 2012 3

Show of hands: Who is afraid of user testing surveys? I was. To me, they’re long and tiring. They’re hard to write. It’s hard to get people to take them. It can be a

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The Nuts and Bolts of How to Design a User Survey

The Nuts and Bolts of How to Design a User Survey

Ben Snyder April 9, 2012 2

First Things First Today’s post is all about creating a survey. If you have a few spare minutes, would you mind taking the survey before continuing to read? You’d be doing us a big

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Rethinking Personas for Small Business, Part 2: Be the Bieber

Rethinking Personas for Small Business, Part 2: Be the Bieber

Ben Snyder February 17, 2012 6

This article is part 2 of a two part series on rethinking personas for small business. You can read part 1 here. Your Use of Personas is Based on Fear There. I said it.

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Our Hands on Review of the InVision Wireframe App

Our Hands on Review of the InVision Wireframe App

Ben Snyder February 8, 2012 4

If you’ve been keeping up with our recent posts, you’re aware of the current LessAccounting project that I’m working on. In previous posts we’ve talked about how to do free user research on your

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Better User Experience Podcast #26: Making Your Website More Effective by Using Narratives

Better User Experience Podcast #26: Making Your Website More Effective by Using Narratives

Ben Snyder February 6, 2012 0

Podcast: Download On today’s podcast we elaborate on Friday’s post about innovation vs. iteration. Then we slide right into a good discussion about using narratives in websites to drive user action. We talk about

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The limits of user testing: Iteration vs. Innovation

The limits of user testing: Iteration vs. Innovation

Ben Snyder February 3, 2012 4

Newman and I talk a lot. And I mean a lot. We got into a conversation on Wednesday about iteration and innovation. At the core of the discussion is a new client, LessAccounting. When

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