business process »
BUX Podcast 88: Is Web Design a Blue Collar Job?
Podcast: Download Is web design a blue collar job? What is blue collar and white collar in the UX / Web design world? Ben, Jenna and I got coffeed up to hash out some
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BUX Podcast #64: The Philosophy and Discipline of UX
Podcast: Download The Discipline of UX Is UX ‘baked in’ or ‘tacked on’ in your organization? Is UX just a bandwagon that everyone is jumping on because of fear, uncertainty and doubt (FUD)? Or
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New UX Tool Category: Live Chat Support
What if you could just talk to your users? It seems simple enough. In a non-Internet business, the idea of not talking to users seems ridiculous. But you only need to watch an episode
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BUX Podcast #39: 10 (More) Key Usability Concepts
Podcast: Download At the end of 2011, we took a week and looked back at 10 Key Usability Concepts. It had its own podcast and a two-part article wrap up. Now, another four months
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Align your Design Project with Heuristics
Recently, I read two posts that helped me think about the entire UX process, and specifically why many user testing instruments yield lukewarm results in the hands of the beginning. Let me start by
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Design communication: Risk and Reward of Change
Design meetings suck. Why is that? It seems the more people talk about how wonderful design meetings ‘can be’, the less confident I am. It all begins to sound like BS. But, it’s not
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Time Tracking App Review – PayMo
How much time you spend on a project? Do you feel like time is slip-slip-slipping away? At the end of the week are you wondering where it all went? I have those same problems.
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Better User Experience Podcast #31: How long have you been beating your Designer?
Podcast: Download Two topics: Time tracking and Designer beating. Time tracking is a pretty straightforward topic. All of us designers, developers, and web builders need to track the precious time we spent on the
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Time Tracking App Review – Harvest
Where does the time go? Time seems to be a focus of modern life. TV shows, meetings and invasions start on the hour. Why? because we must coordinate. How else could we organize our
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I Don’t Know: The Phrase You’re Scared to Say and Why It’s Hurting Your Business
I Don’t Know Let’s talk about the phrase, “I don’t know.” Knowledge has to be improved, challenged, and increased constantly, or it vanishes. – Peter Drucker A few months back, Newman and I took
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