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5 Easy Ways to Recruit Website User Testers

Ben Snyder May 14, 2012 2

There’s an elephant in the room and I think it’s time we talked about it. On this site, and out of the mouths of UX professionals everywhere come forth the platitudes about how kick

This is How You Begin to Make Your Website Better

Ben Snyder April 16, 2012 0

We talk a lot about user testing and the user experience on this website. If you’re a regular reader, you’ve seen us go through a redesign over these past several months. But we have

The Nuts and Bolts of How to Design a User Survey

Ben Snyder April 9, 2012 1

First Things First Today’s post is all about creating a survey. If you have a few spare minutes, would you mind taking the survey before continuing to read? You’d be doing us a big

Better User Experience Podcast #26: Making Your Website More Effective by Using Narratives

Ben Snyder February 6, 2012 0

On today’s podcast we elaborate on Friday’s post about innovation vs. iteration. Then we slide right into a good discussion about using narratives in websites to drive user action. We talk about how to

Better User Experience Podcast #25: Data Logging and How To Do Free Online Competitor Research

Ben Snyder January 30, 2012 2

Today we hit what feels like a big milestone: 25 episodes. As far as calendar weeks go, 25 weeks isn’t anything special. It’s not quite half a year. But still, for some reason 25

Usability Observation with Inspectlet

Newman Lanier November 25, 2011 2

First Impression with Inspectlet We place Inspectlet in the category of ’Heatmaps / Mouse Tracking Tools’ and ‘Screen Capture Tools’. In the past, I had used Userfly, another tool in this category and had

Simple Usability Tests with Usabilla

Newman Lanier November 18, 2011 3

First Impression of Usabilla We have Usabilla listed in our ‘Conduct a User Test’ category along with Loop11 and Usertesting.com. In earlier posts, Ben and I have reviewed Usabilla and concluded it would be

How to Create Better Monthly Reports For Your Clients

Ben Snyder November 16, 2011 1

The monthly report is odd little creature. It’s created with the best of intentions but is too often under utilized by the people it was created to inform. There’s also the problem of the

10-Step Critical Path for a Successful Initial Meeting

Ben Snyder November 11, 2011 2

This post is Part 2 of a 2-part series of blog posts on the initial prospect meeting. Jump into the first one or keep reading to jump right in the thick of it. The

How Web Designers Can Have Better Initial Meetings With Prospective Clients

Ben Snyder November 9, 2011 4

When Newman and I started this website, we thought we were getting into the topic of web usability and usability testing. Our goal? To create a better user experience on the websites we build.