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This week’s Podcast has a special guest, Paul Veugen, who comes to us via Skype  from the Usabilla Headquarters in Amsterdam Holland.  Conducting the interview I was a bit nervous – I stumbled, said ‘um’ too many times, but regardless of that, we had a pretty good time.  I think you’ll enjoy it.

We talked about the tool and how it can be used, naturally.  But we also discussed, what I feel makes Usabilla stand out – it’s organizational culture.  It’s a relatively new company,a start-up.  Paul humbly describes it in a matter of fact tone.  He needed a tool for his university studies and cobbled it together.  Then, a friend convinced him to build it as a scalable app and they started a company.  He got some clients and then got some external funding.  “See, it’s fuggin’ simple”, says the Tenacious D frontman Jack Black.  The Usabilla team’s creativity is evident in their use of social media – in blog posts, updates, and interesting uses of the tools – like a report created for the wider community on UX on eCommerce Sites. They get it and it shows.

It’s not so much what they do (usability testing) but how they do it.  Plainly stated, I think they are having fun.  And, fun is contagious.  So, thank you Paul and the Usabilla gang, for sharing with us.  Good luck and Enjoy!

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